The Ministry of Railways launched the brand new RailOne app on Tuesday. The launch of the superapp was flagged off by Minister of Railways Ashwini Vaishnaw. It’s mentioned to be a one-stop store which consolidates the ministry’s public-facing providers right into a single platform, providing providers comparable to reserved ticket reserving, PNR enquiries, ticket refund requests, and ordering meals on trains. The RailOne app is out there on each Android and iOS units and is the ultimate construct of the SwaRail app that was launched in beta in February.

RailOne Superapp Options

The RailOne superapp has been developed by the Centre for Railway Info Methods (CRIS) and is out there as a free-download on the Google Play Retailer and the App Retailer for Android and iOS units, respectively. Though Indian Railways has completely different apps underneath its umbrella for particular providers, the brand new superapp consolidates them into one platform.

With the RailOne app, customers can ebook reserved, unreserved, and platform tickets. They will additionally enquire about freight and parcel deliveries, monitor the PNR standing, and examine the coach place on a specific railway station.

The superapp additionally affords real-time prepare monitoring. Customers can get reside updates on anticipated arrival time, potential delays, and different essential info. This retains customers knowledgeable and helps them plan their journeys accordingly, as per the Ministry of Railways.

The superapp additionally affords entry to ‘Rail Madad’ to boost and monitor complaints for fast decision, or submit suggestions with the Indian Railways. Additional, meals ordering providers will also be accessed by way of the RailOne superapp to ebook meals from companion distributors whereas onboard through the journey.

Other than reserving tickets, RailOne additionally permits customers to request refunds for cancelled or missed journeys by way of the app. The app additionally comes with integration of R-Pockets, a digital pockets which can be utilized for handy cost for providers used by way of the app.

As per the ministry, it has multi-lingual help and permits login by way of a single sign-on (SSO) system. The latter means the consumer’s RailOne credentials can be utilized to log in to different apps like IRCTC RailConnect and UTS Cell App. Customers can login by way of a number of strategies like biometric authentication or m-PIN.