Microsoft’s Outlook is at the moment down for a number of customers globally, and the firm has acknowledged that there’s an ongoing subject that’s impacting entry to its electronic mail service. Customers have reported that they’re unable to entry emails by way of Microsoft Outlook on the net, the official Outlook app for iOS and Android, and the Outlook app for Home windows and Mac computer systems. The corporate says the difficulty is said to its mailbox infrastructure, and it’s already engaged on making use of a repair to resolve the continued outage.

Replace: Microsoft revealed an replace on its service well being standing web page at 10:55pm IST on Thursday, stating that its configuration modifications have made their method to all servers that had been impacted within the incident. 

Microsoft Applies Fixes in Try to Restore Entry to Outlook Electronic mail Service

Customers started reporting points with accessing Outlook on Thursday, by way of the downtime tracker Downdetector. On the time of publishing this story, there have been over 800 stories from customers stating that they didn’t have entry to the service. The tracker additionally revealed that 62 % of customers stated they had been unable to log into their Outlook account, whereas 34 % of customers couldn’t entry the web site.

A number of customers reported points accessing Outlook on Thursday
Photograph Credit score: Screenshot/ Downdetector

 

Microsoft has already acknowledged the continued technical subject affecting a number of customers. The corporate’s service well being standing web site signifies the Outlook electronic mail service is affected by “service degradation” and the newest replace from Microsoft says that some customers are unable to entry Outlook by way of “any connection strategies.”

The corporate has additionally confirmed that the outage has impacted connections comprised of the Outlook web site, the Outlook apps for smartphones, and the Outlook app for computer systems. The outage impacts Microsoft’s Outlook service for customers, however not the Microsoft 365 service for enterprises.

Microsoft says it’s engaged on resolving the outage
Photograph Credit score: Screenshot/ Microsoft

 

With a view to deal with the continued Outlook outage, Microsoft says it’s within the strategy of making use of configuration modifications and restarting parts that had been impacted because of the outage. Additionally it is performing different validations, to verify the configuration of authentication parts associated to the e-mail service.